Contact support
Email support@schedra.xyz from the address on your Schedra account. For account-specific or billing requests, this helps us verify ownership.
Useful details to include
- The affected booking page or team address.
- The date, time and timezone of the problem.
- The integration involved and the exact error message.
- A screenshot with passwords, tokens and payment details hidden.
Zoom integration help
See the Zoom integration guide for connection, permissions, meeting creation, disconnection and data-removal steps.
If Zoom says authorization has expired, open Schedra’s Integrations page, disconnect Zoom if it is still listed, and connect it again. Existing booking records remain in Schedra, but future Zoom synchronization requires an active connection.
Account and privacy requests
Profile details can be updated in Settings. The same page lets you export your data or permanently delete your account. Connected calendars and Zoom can be revoked from Integrations.
For a privacy request, email support@schedra.xyz with “Privacy request” in the subject. We may ask you to verify control of the account first.
Security reports
If you believe you found a security issue, do not access other users’ data or disrupt the service. Send the affected URL, reproduction steps and potential impact privately to support@schedra.xyz.